Frequently Asked Questions

What do I do if I can’t find the address or location that appears on the application?

You can contact the user directly through Saluder’s internal chat system.

What is the procedure if the patient requires an injectable at home?

The user can request the service of a support nurse from Saluder. You must issue a prescription with indications.

What do I do if a patient requires more complex care?

You can suggest a transfer to a public or private hospital. In this case, the user can request Saluder’s ambulance service.

Can I cover requests that are made outside my established schedule if I am available?

You can do it without problems, for this you must be active on the platform.